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Engineering Outcome Certainty

Symphony Services ensures that leading technology companies maximize the ROI from their engineering organizations and deliver market-leading products to drive their success.

We know that results are the only measure of success, so weve revolutionized the outsourced product engineering market by focusing on outcomes, not just resources and rates. With Symphony, outcome certainty means we stand behind the commitments we make, and the work we do. We are giving clients what they need -- the predictability (costs, schedule, quality) required to execute on their business strategy. And we put our money where our mouth is. Our risk-reward partnership models and focus on metrics and transparency ensure complete alignment with your business and R&D; objectives.

At Symphony, outcome certainty results from our focus on the "3 Is":

  • An unrivaled approach to product engineering process Industrialization that drives repeatability and productivity across all our client engagements;
  • Leadership in infusing Innovation into all phases of the product engineering cycle; and
  • Employing the product engineering DNA and superior Intellect of our people.


Leadership Team

Our leadership team has significant global operating experience and a track record of success in software and services.
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Facilities

In addition to offices located near clients in the United States and Europe, we operate state-of-the-art global delivery centers in India and China.
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Investors

Our extended team includes key financial backers Symphony Technology Group and TH Lee Putnam Ventures.
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Affiliates

Symphony Services leverages the strength of corporate affiliates Symphony Marketing Solutions and Symphony Spend Management Solutions.
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Partners

Symphony Services collaborates with leading organizations around the world that can contribute a particular area of expertise, technology or process depth that enhances our ability to drive business value and performance for our clients.
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Mission

To create unprecedented value for all stakeholders through Innovation, Collaboration and Operational Excellence in partnership with clients that embrace globalization to boost engineering and R&D performance and optimize value across the full product and service lifecycle.

Values

  • Client Delight: The common focus and concentration of all our energies around our clients to exceed their expectations of us as a company, a team and as individuals
  • Integrity: The common values we share in all our words, thoughts and actions with our clients, partners, shareholders and each other, that stands unwavering and above reproach
  • Employee Empowerment: An environment that harnesses the full potential of each and every individual in the company through empowerment and provides support to bring out our best
  • Esprit de Corps: The common cross cultural spirit, bond and dynamic that exists across our company and inspires each of us everyday, establishes trust and respect for one another, nou rishes a fun work environment and creates an inner sense of devotion, pride and honor
  • Measurable Value: The common commitment to provide and be accountable for high quality, measurable results to our clients, partners, shareholders, and each other
  • Innovation and Entrepreneurial Spirit: The common constantly evaluated and managed evolution of our business as we change the rules in every market we compete, that fuels and rewards new ways of thinking and working to improve what we do and how we do it
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Industry Recognition

Resources

Company Overview Brochure

Symphony Services is a global provider of product engineering outsourcing services dedicated to helping clients compress time to market, achieve higher innovation yields and improve productivity to increase the value from their R & D investments.



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Vital Stats

Performance
  • Founded in 2002
  • Ranked #1 OPD Vendor in 2009 by Global Services magazine and named to Global Services 100 list for fourth consecutive year
  • Recognized as #1 Software Engineering Services Provider and Top 50 Best Managed Companies by ‘Black Book of Outsourcing’
  • 150+ clients
  • 39% growth year-over-year
Delivery Record
  • More than 1000 product releases delivered in both 2007 and 2008
  • Symphony productivity equivalent to "most effective" client centers–onshore or offshore
Talent and Operations
  • 3,000+ professionals
  • CMMi Level 4 process maturity rating
  • 6 Sigma process proficiency
  • Certified Agile personnel
Worldwide Infrastructure
  • US Headquarters (Palo Alto, CA)
  • State-of-the-art physical and information technology security systems and an advanced communications infrastructure
    • ISO 27001 for information securit
    • ISO 20000 ITIL certified
    • SAS70 hosting facilities
  • Delivery centers in India (Bangalore, Mumbai, Pune), China (Beijing) and the U.S. (Westford, MA)
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