Home About Us Engineering Outcome Certainty

Engineering Outcome Certainty

Symphony Services has changed the rules of outsourced software product engineering. We bring certainty and success to your software engineering initiatives – guaranteed.

What Does Outcome Certainty Mean?

Outcome Certainty is about getting the results you require to meet your business goals. It’s about achieving goals, driving innovation and bringing predictability to costs, schedules and quality of the outsourced software product engineering process. Traditional outsourcing revolved around contracting for inputs (resources, rates), but were abstracted from results. Outcome certainty puts the focus back where it belongs – on getting the work done.

Symphony Services ensures that leading technology companies maximize the ROI from their engineering organizations and deliver market-leading products to drive their success.

Why Outcome Certainty is Important to our Clients

View Graph

We know that results are the only measure of success, so we’ve revolutionized the outsourced software product engineering market by focusing on outcomes, not just resources and rates. With Symphony, outcome certainty means we stand behind the commitments we make, and the work we do. We are giving clients what they need -- the predictability (costs, schedule, quality) required to execute on their business strategy. And we put our money where our mouth is. Our risk-reward partnership models and focus on metrics and transparency ensure complete alignment with your business and R&D objectives.

Read More on Outcome Certainty

The Distinction between Outcomes and Outputs

Symphony Servicesí Three Iís Model


Down To Business: Outsourcing's Next Big Thing

'Outcome-based' contracts are all the rage, but there's often a big gap between what CIOs say they want and what they're ready to do.


By Rob Preston

Read Article

Symphony Services: Orchestrating Innovation

Iíve recently had several conversations about outcome-based outsourcing for product development with Gordon Brooks, president and CEO of Symphony Services, an outsourcer headquartered in Palo Alto, Calif. with 4,000 employees in the U.S., India, and China. Can this model become widespread in product development?


By Michael Arndt

Read Article