Domain Expertise and Specialization
Technical talent and know how are key ingredients for effective development organizations. But it's the domain expertise – understanding the business context-that can make a good development organization great. And it's even more important in a multi-shore environment.
Deep domain expertise is what enables our dedicated client teams to deliver exceptional performance to clients.
Symphony has expertise in the following areas:
Storage and Information Lifecycle Management (ILM)
Network storage systems is one of the strongest areas of domain expertise in Symphony. More than 25% of our clients are network storage companies, ranging from large public companies such as BMC and Network Appliance to smaller start ups such as Intransa and Mimosa Systems.
To support our storage clients we have created a supporting Network Storage Center of Excellence (CoE) whose objective is to create a knowledge repository of best practices in architecture, design, development and testing as well as investigating the next generation of storage solutions. Our Network Storage CoE and clients are supported by a seasoned management team made up of network storage industry executives who worked at companies such as Veritas.
We have experience in all aspects of the product development life cycle and across a variety of systems, protocols and applications.
Symphony's Storage Product Development Experience
|
|
|
|
|
Enterprise Resource Planning (ERP)
Client Examples:
#2 ERP/CRM company
- Developed advanced predictive analytic algorithms
- Reduced QA cycle time by 40%
- Verticalization of software for Automotive, Manufacturing & Hospitality domains
$600M ERP company focusing on manufacturing and healthcare verticals
- More than 200 professionals doing end-to-end product engineering
- Designed new QA automation framework and have tripled the number of test cases increasing product quality
- Developed Smart Client interface on .NET
Leading retail ERP software company
- Complete ownership of analytics development and technical documentation
- 75% of QA team; designed QA automation framework
The ERP market is both maturing and evolving. What started out as primarily a financial reporting application has broadened to incorporate virtually every aspect of an enterprise's operations - sales, manufacturing, procurement, supply chain and human resource management.
Today's ERP vendors are dealing with the following dynamics:
- Product footprint expansion (breadth of offering)
- Verticalization of offerings (depth of offering)
- Enhanced analytics and reporting
- Reducing TCO
Get out of the Trade-Off Doom Loop
With all these forces at work, the R&D organization is often forced to make tradeoffs between the different options. But you don't have to choose to satisfy one customer need while neglecting another any longer. Symphony Services has the software product engineering skills and expertise in developing ERP, CRM, SCM and related applications to help you address these issues while improving time to market, increasing quality and reducing your R&D costs.
Platform Modernization
Additionally, some companies are trying to restart their growth through a platform modernization strategy - from older systems and technologies (e.g. AS/400, Mainframes built with RPG or COBOL) onto modern platforms such as Java or .NET built on a SOA architecture using web services and Web 2.0 technologies such as AJAX. Symphony Services can provide the architectural consulting and software engineering services to help companies make the switch efficiently.
Customer Relationship Management (CRM)
A key to a successful partnership is to find a Provider who has significant experience in your market. Symphony has hundreds resources totaling almost a thousand man years of experience in the CRM market. We have extensive experience across the entire product development lifecycle including development, QA, professional services and support for both traditional licensed products as well as On-demand versions. Symphony can leverage this experience to help other CRM ISVs develop better products.
Symphony’s CRM experience is both broad and deep. We have worked on the following CRM applications and vertical solutions:
| Applications | Vertical Solutions |
|---|---|
|
|
Supply Chain Management (SCM)
Security
Business Intelligence (BI)/Busines Performance Management (BPM)
Product Lifecycle Management (PLM)
Internet Services
E-Learning
Financial Services
Media and Publishing
Testimonials
Venkat Panchapakesan CEO, Yahoo! Software Development, INDIA
"The reason we looked at using providers like Symphony...is the domain experience. It's not just technical talent that is going to make offshore product development work.... Yahoo! has about 200 different products…we can’t do everything.”
Symphony Webcast Series
The storage market is one of the most dynamic segments of the software industry. Join industry thought leaders from the SNIA, Iron Mountain Digital and Mimosa Systems as they discuss the latest trends, issues and their experiences in leveraging globally distributed development environments.

