Symphony Services partners with Energy and Utility companies to provide them with technology solutions, tools and methodologies to realize higher business value. Our state of the art COEs (Centers of Excellence) in smart grid, advanced metering infrastructure, product quality and cloud/SaaS enable us to focus on transformational initiatives in customer engagement, advanced metering, meter data management, data visualization, and sustainability.

The top 3 challenges faced by Energy & Utilities ISVs in current times are:

• Technology Debt: It is usual for ISVs to form partnerships/ alliances to complement their individual solutions and create an end-to-end solution for their energy & utilities customers. This creates an inevitable need of rework to enable each of the disparate pieces of the puzzle to work in tandem. This debt has to be strategically handled to fulfill customer commitments along with the expanding market.
• Continuous Innovation: The utilities industry is going through a complete makeover worldwide and is thereby opening up to new technologies and processes. Besides, business expansion across continents, adding more players to the market causes every ISV to struggle to bring the “new stuff” to the table to survive the competition leading to product innovation taking the back seat.
• Increasing Investment costs: The infrastructure needed to realize the true potential of the information from smart grids is usually an expensive business which restricts the smaller utility customers from adopting the new technologies at all, in turn restricting the overall market for those technologies.

Symphony’s solutions are powered by a winning combination of Symphony’s product engineering DNA, innovative solutions and out-of-the-box solution accelerators, coupled with prior client experience and domain expertise. Some of the significant realizable benefits are outlined below:

• Energy & Utilities domain expertise
• Product engineering DNA ensures accelerated time to market
• Re-usability of product components in excess of 80% for multiple mobile device implementations
• Solution accelerators to deliver transformational services
• Reduced cost of quality by 25% and non-quality by 30%
• Reduced test cycle time by >50%
• ISO 9001:2008 Certified development lifecycle

Based on our past experience, we bring a wide range of services and experiences for each of the segments in the Energy industry.

Utilities
Meter Data Management – End to end solution for advanced metering needs including time-series implementation, product engineering, tailor made solutions, reporting systems Energy management – Energy audit platforms, energy portals, home automation platforms, demand management PEV solutions – Automobile automation, PEV energy management, carbon foot-printing PSR programs – Performance and scalability benchmarking, lab support Utility Enterprise – Enterprise integration, technology upgrade Customer confidence – Customer outreach campaign systems, customer portals, web accessibility
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Oil & Gas
Business process transformation – Business Integration, inventory management, e-commerce, compliance management, HMI / SCADA Upstream and Downstream process transformation – Production modeling and automation, asset management, reserves management Data analysis and reporting – Seismic data analysis, operational data analysis, financial data accounting
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