Symphony Services

Pure Focus on Software Products. Operating in Real-World Cycles on a
Global Scale. Lasting Client Relationships Are About Products — Not Projects.

Global Product Engineering Outsourcing

Symphony Services is dedicated to helping clients compress time to market, achieve higher innovation yields, and improve productivity to increase the value from their R&D investments. From strategic consulting guidance to complete product lifecycle capabilities, Symphony is distinguished by a singular focus on product development and collaborative, end-to-end solutions. View our Mission and Values


Management and Governance

Our management team has significant global operating experience and a track record of success in software and services.
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Facilities

In addition to offices located near clients in the United States and Europe, we operate state-of–the-art global delivery centers in India and China.
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Investors

Our extended team includes key financial backers Symphony Technology Group and TH Lee Putnam Ventures.
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Affiliates

Symphony Services leverages the strength of corporate affiliates Symphony Marketing Solutions and Symphony Spend Management Solutions.
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Partners

Symphony Services collaborates with leading organizations around the world that can contribute a particular area of expertise, technology or process depth that enhances our ability to drive business value and performance for our clients.
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Mission

To create unprecedented value for all stakeholders through Innovation, Collaboration and Operational Excellence in partnership with clients that embrace globalization to boost engineering and R&D performance and optimize value across the full product and service lifecycle.

Values

  • Client Delight: The common focus and concentration of all our energies around our clients to exceed their expectations of us as a company, a team and as individuals
  • Integrity: The common values we share in all our words, thoughts and actions with our clients, partners, shareholders and each other, that stands unwavering and above reproach
  • Employee Empowerment: An environment that harnesses the full potential of each and every individual in the company through empowerment and provides support to bring out our best
  • Esprit de Corps: The common cross cultural spirit, bond and dynamic that exists across our company and inspires each of us everyday, establishes trust and respect for one another, nou rishes a fun work environment and creates an inner sense of devotion, pride and honor
  • Measurable Value: The common commitment to provide and be accountable for high quality, measurable results to our clients, partners, shareholders, and each other
  • Innovation and Entrepreneurial Spirit: The common constantly evaluated and managed evolution of our business as we change the rules in every market we compete, that fuels and rewards new ways of thinking and working to improve what we do and how we do it
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Industry Recognition

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Resources

Company Overview Brochure

Symphony Services is a global provider of product engineering outsourcing services dedicated to helping clients compress time to market, achieve higher innovation yields and improve productivity to increase the value from their R & D investments.



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Vital Stats

Performance
  • Founded in 2002
  • Recognized as #1 Software Engineering Services Provider and Top 50 Best Managed Companies by ‘Black Book of Outsourcing’
  • 150+ clients
  • 48% growth year-over-year
  • Profitable
Delivery Record
  • More than 1000 product release during 2007
  • 644 product releases during 2006
  • Symphony productivity levels range 90-200% as compared to "most effective" client centers–onshore or offshore
Talent and Operations
  • 3500+ professionals
  • CMMi Level 4 process maturity rating
  • 6 Sigma process proficiency
  • ISO 27001 Certification for Information Security Management
Worldwide Infrastructure
  • HQ: Palo Alto, CA
  • Offices: Dallas, TX; London, UK; Nashville, TN; Waltham, MA
  • Deliver centers in India (Bangalore, Mumbai, Pune), China (Beijing), U.S. (Westford, MA)
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