Venkat Panchapakesan
CEO, Yahoo! Software Development, INDIA
"The reason we looked at using providers...is the domain experience. It's not just technical talent that is going to make offshore product development work. It's really about bringing in people who can understand a specific domain. We came to the realization that Yahoo! can't do everything, even with a center like Bangalore. Yahoo! has about 200 different products. For us to build expertise and do all the things that we would want is nearly impossible."
Robert Gersten
Chief Development Officer, Oracle | Hyperion
"We needed to increase our R&D capacity, tap into global talent pools, and realign our existing development skills, faster and more cost-effectively than the competition. Our collaborative multi-shoring approach with Symphony Services has enabled us to accomplish all this, and dramatically speed the time-to-market of our products."
Dayon Kane
Director and General Manager, BMC Legacy Product Business Unit
"The joint-development and incentive-based nature of our agreement with Symphony provides a strong advantage in the marketplace for BMC. Our customers will benefit from continued product innovation through co-development with a leading services organization, and BMC will maximize the business performance of selected products that are entering the mature stage of their life-cycle."
T.M. Ravi
Founder and CEO, Mimosa Systems
excerpt from "Close Collaboration," CIO Decisions, July 2005
"We expected that the efficiencies would be different between one person here and one in India. We expected maybe 75% efficiency, but [with Symphony Services] we find it 100% or better. With the right planning, the offshore-onshore hybrid is very scalable, cost effective and robust for companies of any size."
Guenther Tolkmit
Seniore Vice President Product Development,
Lawson
"We received proactive guidance from an organization which has one of the best software quality assurance practices. Symphony has been more than instrumental in assuring the product quality of Lawson applications. We were also amazed by Symphony's capabilities to execute. Symphony was able to hire the right kind of talent in a short period of time"
Nathanael Lentz
President and CEO, Verticalnet, Inc.
"As a direct result of our partnership with Symphony we have increased development headcount, improved overall quality metrics, and reduced development costs. Their expertise-from analytics to user experience-provides us with access to a range of skills and capabilities a company our size could not afford to have in-house."
Matthew Bradley
Vice President Corporate Engineering, Oracle | Hyperion
"In reviewing providers, it was easy to see Symphony Services' strong legacy of commercial software product expertise, and that separated them from the competition right away. Symphony Services is also having a positive impact on productivity and schedule predictability. This is critical to the effectiveness of our synchronized approach to product release."
Tony Peach
Director, Customer Implementation, Autodesk
"Symphony Services has become a significant and trusted partner to our Collaborative Project Management Professional Services team and together we are meeting and exceeding rigorous client customization and configuration requirements. Their work is critical as each of our clients has a unique environment. And, as a result of our partnership we have increased customer satisfaction and adoption rates."
Greg Nicastro
Executive Vice President, Integrated Solutions & Development
"Iron Mountain Digital, our fast growing digital data protection and electronic records management business, saw the value of partnering with leaders like Symphony a few years back and innovative products like our Connected DataProtector/PC have benefited from the partnership. Going forward, Iron Mountain Digital and our entire Iron Mountain development organization's multi-shore strategy will benefit from a broader and deeper relationship with high-end partners like Symphony."
Ed Spire
Senior Director, Technology and Architecture, Attachmate / NetIQ
excerpt from session on R&D Globalization and Innovation at Software 2007
"To us, innovation is the result of recognizing opportunity and bringing together the right people—wherever they are—to get it done. But you have to approach global R&D right. There are no second class citizens."
"Our multi-national architectural group meets weekly and is focused on making a better product. The team we have in Bangalore with Symphony is not extra help. They are a vital part of our overall team. We've turned over almost everything about our most important products. We are leveraging engineering talent and treating them as equals in full cooperation and collaboration. We have been very pleased."
Rob Heyvaert
CEO, Capco
"Symphony Services has demonstrated a strong commitment to understanding my business needs and providing the talent and domain expertise that is critical to our success as a global financial services consulting, solutions and software provider. As a specialized provider, Symphony can offer clients mature global software product engineering services built upon years of client success."
Gary Schmidt
Director of Software, Axcelis Technologies
"Symphony demonstrates an effective process through good listening and responsiveness. They engaged the right engineers that get the job done"
Paul Schmitt
Director of Engineering, Calix Networks
“Symphony has done a great job for our organization. They have delivered excellent services for both outsourced projects and filling immediate requirements for onsite consultants. They were quickly able to engage their top talent for our projects; meeting schedule with high quality work."
John Amaral
Vice President of Engineering, Vericept
"I have worked with the Symphony team for several years on business critical development projects. In that time, they have proven to be a reliable source for superior engineering talent and project delivery. Their services have enabled me to rapidly organize development teams and develop winning products."